Privacy Policy

Effective Date: 27 May 2025

Welcome to LuxeeVista (https://luxeevista.co.in). Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or services.

1. Who We Are

LuxeeVista is a privately owned and operated hotel brand offering premium hospitality experiences. We manage and operate our properties and do not work on behalf of third-party hotels or platforms.

2. Information We Collect

When you use our website, we may collect the following information:

Personal Details – Full name, contact number, email address, check-in/check-out dates, and guest preferences.
Booking & Payment Information – Collected securely through trusted third-party payment gateways.
Device & Usage Data – IP address, browser details, and pages visited, via cookies or analytics tools.

3. Purpose of Data Collection

We use your information to:

Confirm and manage room bookings
Respond to enquiries and provide support
Customize and enhance your guest experience
Improve our website functionality
Comply with applicable legal obligations

4. Data Sharing and Confidentiality

LuxeeVista does not sell, rent, or share your personal information with other hotels, advertisers, or third-party marketing platforms.

Your information may be shared only with:

Internal staff for booking management
Law enforcement or government agencies when legally required
Trusted service providers (e.g., payment processors, IT security vendors)

5. Cookies and Tracking Technologies

We use cookies and analytics tools to improve your browsing experience. These help us understand user behavior and optimize website performance. You can control cookie preferences via your browser settings.

6. Security of Your Information

We maintain appropriate security protocols to protect your personal data, including the use of SSL encryption, firewalls, and restricted access to sensitive information.

7. Data Retention

We retain personal data only for as long as necessary to fulfil booking services, comply with regulations, or maintain transactional records.

8. Your Rights

Under applicable Indian privacy laws, you have the right to:

Access the data we hold about you
Request corrections or updates
Withdraw consent (where applicable)
Request deletion of your personal data, subject to legal limitations

To make a request, email us at: info@luxeevista.co.in

9. External Links

Our website may contain links to third-party websites. LuxeeVista is not responsible for the privacy policies or practices of external sites.

10. Changes to This Policy

We reserve the right to modify this Privacy Policy. Any updates will be reflected on this page with an updated “Effective Date.”

11. Contact Us

For any privacy-related concerns or inquiries, contact:

LuxeeVista
Upper Dharamkot, Dharmshala, 176219
📧 info@luxeevista.co.in
📞 +91-99909 92244